It happened over several days of trying to print and download my resumes. Constantly given the runaround.
I typed up a resume and when trying to print or download it asked for my credit card number even though I already paid for these services. Ok typed another resume and was told it wasn't there and that I didn't save it. Also very rude person and always the same person in which i had to get angry with the person. Fast forward to 11-7-2017 in which I logged in and behold the resume I told them i typed was there and i recorded the numbers of the resumes, and she insisted she didnt have them and if I had them why didn't I print them.
OK so called resume wizard and was told they didn't have them and did I know how to use my email. This company is ripoff and needs to be shut down permanently. I lost it with the rudeness of what was supposed to be a customer service rep. I will report to better business bureau as this company practices are a joke.
This is not a free service and is definitely a scam. I should have known better.
I just received a cancellation notice and it is from the website but the customer service email is a personal one. Don't use this service
Review about: My Resume Wizard 7 Day Trial Subscription.
Reason of review: Poor customer service, being talked to in disrespectful manner and lied to..
Monetary Loss: $40.
Preferred solution: Full refund.
Only the resume.
I didn't like:
Customer service they gave me.